based on 1628 reviews
I booked this hotel for a long weekend away, my first communication with the hotel was via email, they always replied to my queries quickly and was very helpful. When I arrived the receptionist was... Read more comments
The overall experience was good, but there were a few annoyances. Hence the lower rating. A romance package in a zen-deluxe room was booked. First, the cooler containing the sparkling wine should've... Read more comments
We had booked a massage in the Zen Spa. Used in total 1,5 hours of our short stay in Tallinn to get there and back (it’s far away from the center), just to find out they had messed up the booking. So... Read more comments