Tallinn Tourism Department’s sustainable principles

Tallinn Strategy Centre’s tourism department is a destination management organisation or DMO. 

Tallinn Strategy Centre tourism department’s sustainable tourism development is based on the Tallinn 2035 Development Strategy. We are aware of our responsibility and obligation to lead and develop the tourism infrastructure of Tallinn in a way that will preserve valuable cultural heritage and the natural environment for future generations and so that Tallinn’s visitors can be offered high-quality services and visits full of good experiences.

For this reason, a development plan has been created for the years 2023-2026 that describes the goals, principles of actions and the co-creation participants of tourism development. Primary challenges and global trends affecting our tourism business environment are also described.

At the Tallinn Tourism Department, we are guided by the UN's Sustainable Development Goals both in the development of tourism in the destination and in the department's activities. 

Tallinn Strategy Centre’s tourism department activities for sustainable tourism development:

• We are still working on supplementing the strategy and development documents based on data and research, which aim to describe the socio-economic and environmental impact of the tourism department. We create added value to our employees, partners, communities and society.
• We raise our awareness and that of tourism companies about modern trends, share our knowledge and experience in order to raise awareness of sustainable tourism entrepreneurship and environmental management instruments.
• In our department, we follow the environmental principles of the Tallinn City Government and the Tallinn Strategy Centre and the environmentally conscious employee’s reminder.
• We contribute to the organisation of environmentally friendly events and events and follow the terms and conditions of environmentally friendly procurements.
• The assessment and recommendations of the Global Destinations Sustainable Index are used to evaluate the activities of the tourism department.